Creating the Client Experience for DentistryCourse
Discover ways to show value for professional dental care, how to present dental treatment plans, and follow up with callbacks and reminders.
Creating a Comforting Euthanasia ExperienceCourse
Communicating with Confidence About NutritionCourse
How to Increase Preventive Care VisitsCourse
Learn how to educate pet owners about the importance of regular checkups, increase cat visits, and remind for preventive exams with emails, texts, and calls.
How to Deal with JerksCourse
Emotions can easily escalate during conversations with clients. Learn how to respond to High-Maintenance Helen, F-Bomb Frank, Just-Do-Everything Ed, Price-Sensitive Paula, Dental Dodging Dan, and No-Money Nancy.
15 Communication Skills for Veterinary TeamsCourse
Every team member must be an effective communicator for pets to get needed medical care. Get 15 communication skills, including phone greetings, history questions, verbalizing exams, recommending blood work, presenting invoices, and more.