Be a Client Service SuperstarCourse
Learn client-centered phone skills, manage scheduling calls, confirm appointments, have welcoming greetings at check-in, show value at checkout, and follow up with callbacks. Non-CE eligible
Creating the Client Experience for DentistryCourse
Discover ways to show value for professional dental care, how to present dental treatment plans, and follow up with callbacks and reminders.
Missed Opportunities Over the PhoneCourse
Creating a Comforting Euthanasia ExperienceCourse
Creating Great First Impressions for New ClientsCourse
Learn to efficiently schedule exams, book 30-minute exams to allow time for bonding, provide welcome gifts and tours, follow up with handwritten cards and reminders, and track sources for marketing.
Secrets to Effective SchedulingCourse
Learn the right appointment length based on the reason for visit, use urgent care slots, scheduling methods to keep doctors on time, manage emergencies and work-ins, and use a surgical and dental point system. (Non-CE eligible)