Upskill and Grow Your Best Team EVER

Communicate with clarity and confidence to strengthen client trust and elevate patient care

Get the All Access Pass

Grow skills. Grow confidence. Grow care.

Communication Solutions for Veterinarians’ innovative courses have ready-to-use scripts and step-by-step tools that transform your team into confident communicators. Instead of fumbling through tough client conversations, your team will know the exact words to say—and how to say them.

With team enrollment and 12 months of access, your staff can learn at their own pace and apply new skills right away. Explore courses on phone skills, scheduling, client service excellence, exam efficiency, communication skills, and more.

Combine the power of online courses with our Community, where you can ask questions, exchange resources, and get support from colleagues. You can create posts, comment on existing posts, and follow threads. Collaboration with colleagues takes online learning to the next level. Start today.

Test-drive our training with this FREE course

Immediately elevate your team’s phone skills with this free course created specifically for busy veterinary teams. It’s practical, concise, and packed with tools your team can use right away.

  • 5 short videos
  • Downloadable handout with ready-to-use scripts
  • Quiz to reinforce learning
  • Certificate of completion
  • Course access for 12 months
  • $100 savings on ALL ACCESS PASS of 120+ courses
Get Started for FREE
Shape
Choose from 3 learning experiences:
ALL ACCESS PASS
120+ courses for every position in your clinic
TRAINING BUNDLES
Multiple courses on skills by category
INDIVIDUAL COURSES
Choose a course on a specific skill
Get the All Access Pass

Each course includes:

When you upskill employees, they communicate your standards of care and create amazing client experiences. You attract and keep top talent and A-level clients. You get your dream practice life.

  • Video with closed captions you can turn on or off

  • Handout with implementation guide

  • Certificate of completion and CE credit on applicable courses

  • 10-question quiz

  • 12-month access

  • Community membership to exchange ideas with colleagues

Learning Categories

INDIVIDUAL COURSES

  • 1-hour course on a specific skill

  • 12-month access

  • Community membership to exchange ideas with colleagues

1 course

Starting at $139.99

LEARN A SPECIFIC SKILL

TRAINING BUNDLES

  • Bundles of 3 to 12 one-hour courses

  • 12-month access

  • Packages on communication skills, difficult clients, exam conversations, productivity, phone skills, and new CSRs

  • Community membership to exchange ideas with colleagues

3 to 12 courses

Starting at $335.99

GROW MULTIPLE SKILLS

ALL ACCESS PASS

  • 120+ courses

  • 12-month access

  • Courses for every position

  • Grow specific skillsets

  • Assign courses with deadlines

  • Track learner progress

  • New courses automatically added

  • Community membership to exchange ideas with colleagues

120+ courses

Starting at $999.00

BEST VALUE

Meet Your Instructor

Wendy S. Myers, CVJ

Communication Expert

Known as the “Queen of Scripts,” Wendy Myers trains veterinary teams to communicate with clarity and confidence, inspiring client trust and better patient care. Founder of Communication Solutions for Veterinarians, she teaches proven skills through online courses, conferences, and onsite consulting. Wendy’s experience as a partner in a specialty and emergency hospital gives her insight into practice challenges. A certified veterinary journalist and author of six books, she writes for Veterinary Practice News and dvm360 magazines.
You may be thinking...
“Will this training really work?” Absolutely.

“After our staff began using Wendy’s courses, I told her that she had developed the missing piece to a successful veterinary business. Her training is changing the language of how we offer our services. The results have been key to our practice's success.”

Dr. Mary Corey
Stream Valley Veterinary Hospital, Ashburn, VA

“With three hospitals, staff training and consistency is a challenge. Wendy guided our team to provide consistent messages to clients. Her training led to increased compliance, acceptance of recommendations, and higher income. I will continue to partner with Wendy in our pursuit to provide better patient care.”

Dr. Toby Carmichael
Acworth Animal Hospital, Bartow Animal Hospital, and Lake City Animal Hospital, Acworth, GA

“We cannot thank Wendy enough for the training she provided to make Veterinary Dentistry Specialists truly a five-star practice. Her professionalism, knowledge, and leadership helped us forge a culture built around exceptional communication skills, which has boosted employee morale and lead to increased client conversion and retention."

Dr. Carlos Rice, Diplomate, American Veterinary Dental College
Veterinary Dentistry Specialists in Mount Laurel, NJ; Madison, NJ; Chadds Ford, PA; Katy, TX; and Twin Cities, MN

“Since 2010, Wendy Myers has been my staff training go-to. Her simple yet effective training tools, tips, and scripts make it easy and understandable for our staff to implement. Our improved communication has resulted in client retention and recruitment."

Wendy Pringle, Managing Partner
Otterside Animal Hospital, Brandon, VT

“As a CSR manager, I’ve seen firsthand how your training has truly helped us stand out and provide gold-standard client and patient care.”

Kayla Liddington
CSR Manager, Stack Veterinary Hospital, Syracuse, NY

“I took home more from this very first class on the very first day of VMX than I did all week. Our clinic has been discussing the pains of no-shows and Wendy had solutions.”

Jennifer Schramm
Office Manager, Animal Care Centers, Flanders, NJ
GET THE ALL ACCESS PASS