Products
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Take the Fear Out of Anesthesia
CourseVeterinarians often blame price as the obstacle to procedures when fear of anesthesia may be the culprit. Your ability to confidently explain anesthetic protocols and address pet owners’ concerns will sway their decisions.
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Are Your Wiggle Words Killing Compliance?
CourseDiscover makeovers for wiggle words that will improve compliance. Get scripts that guide clients’ decisions.
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Master the Art of Presenting Treatment Plans
CourseLearn how to establish rapport and gather information from pet owners, understand how people learn, use positive body language and visual aids, and involve clients in shared decision-making.
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Change Your Approach: Every Month Is Dental Month
CourseUnderstand the consequences of discounting services. Learn pricing strategies to encourage early treatment and incentives that will entice clients to accept pets’ treatment. Get a script of what to tell clients when you stop the discount.
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Capture Compliance in the Exam Room
CourseCheckups are the cornerstone of preventive medicine. Learn how to drive compliance during scheduling calls, confirmations, and exam conversations. See how early detection increases dentistry and treatments of chronic conditions.
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Get Clients to Accept Dental Treatments
CourseHelp clients “see” dental problems with persuasive teaching tools. Learn how to alleviate fear of anesthesia. Get scripts to ask clients to book treatment now and overcome price concerns.
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Word Makeovers That End Client Confusion
CourseWhen clients are confused, they decline care. Learn to recognize body language that signals confusion or worry, show empathy and confidence, and get word makeovers for top blunders.
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Stop Getting NO From Clients on Dental Treatments
CourseFix bad habits of NOT offering financing, ignoring fear of anesthesia, waiting for clients to book procedures, shocking clients with surprise extractions, and making it "all about the money."