Word Makeovers That End Client Confusion
When clients are confused, they decline care. Learn to recognize body language that signals confusion or worry, show empathy and confidence, and get word makeovers for top blunders.
Course curriculum
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Video: Word Makeovers That End Client Confusion
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Handout: Word Makeovers That End Client Confusion
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Quiz: Word Makeovers That End Client Confusion
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About this course
- 3 lessons
- 1 hour of video content