Creating the Client Experience for DentistryCourse
Discover ways to show value for professional dental care, how to present dental treatment plans, and follow up with callbacks and reminders.
How to Say It: Talking With Phone ShoppersCourse
Learn how to give a great greeting and connect with callers, ask questions to determine needs, and promote your practice so you gain new clients every opportunity. (Non-CE eligible)
Missed Opportunities Over the PhoneCourse
Get solutions to 10 common phone mistakes including rushed greetings, failing to ask price shoppers to book appointments, giving free advice over the phone, mismanaging hold time, and not engaging callers. (Non-CE eligible)
Creating a Comforting Euthanasia ExperienceCourse
Creating Great First Impressions for New ClientsCourse
Learn to efficiently schedule exams, book 30-minute exams to allow time for bonding, provide welcome gifts and tours, follow up with handwritten cards and reminders, and track sources for marketing.
Communicating with Confidence About NutritionCourse