Here are all the products that are included in your bundle.
All Courses, Difficult Clients, Phone Skills
Learn how to resolve issues when a caller demands to talk with the doctor, has a sick pet but your schedule is full, overshares info when scheduling, and needs a refill immediately.
All Courses, Productivity Skills, Scheduling, Practice Management, Phone Skills, Client Service
Learn when to send reminders and confirmations and what they should say. Get guidelines for doctor and tech appointments. Organize appointments for efficient flow. Use a point system to book procedures. (1 hour CE credit)
All Courses, Phone Skills, Client Service
Get 20 phone scripts your team will use daily. Learn the right words to use for greetings, placing callers on hold, leading scheduling calls, connecting calls to the medical team, and engaging callers. Non-CE eligible.
