How to Handle Challenging Callers
Learn how to resolve issues when a caller demands to talk with the doctor, has a sick pet but your schedule is full, overshares info when scheduling, and needs a refill immediately.
Course curriculum
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Video: How to Handle Challenging Callers
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Handout: How to Handle Challenging Callers
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Quiz: How to Handle Challenging Callers
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About this course
- 3 lessons
- 1 hour of video content