Here are all the products that are included in your bundle.
All Courses, Productivity Skills, Phone Skills, Client Service
Learn how to begin calls with welcoming attitudes, show enthusiasm and empathy, lead the pace of calls, and manage hold time efficiently.
All Courses, Productivity Skills, Communication Skills, Scheduling, Phone Skills, Client Service
You need to promptly and professionally respond when pet owners call with sick or injured pets. Get questions to ask to identify emergencies and how to accommodate same-day exams.
All Courses, Communication Skills, Scheduling, Phone Skills
Learn how to answer the phone with a smile, place callers on hold, juggle multiple lines, take messages, and connect calls to the medical team. Get tips on scheduling calls, confirming exams and surgeries, and turning price shoppers into new clients.
