How to Engage Callers

How to Engage Callers

Building rapport and trust with callers is a core communication skill. Learn how to use caller and pet names, be inquisitive, share your personality, and provide straight-forward answers.

Course curriculum

1. Video: How to Engage Callers
2. Handout: How to Engage Callers
1. Quiz: How to Engage Callers

About this course

3 lessons
1 hour of video content

Up to 10 learners

12 month access

$139.99

11 to 20 learners

12 month access

$239.99

21 to 30 learners

12 month access

$299.99

31 to 50 learners

12 month access

$399.99