Calming Angry and Upset Clients
Learn how to understand client expectations, defuse tempers with effective communication skills, and polish your listening skills. (Non-CE eligible)
Course curriculum
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Video: Calming Angry and Upset Clients
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Handout: Calming Angry and Upset Clients
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Quiz: Calming Angry and Upset Clients
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About this course
- 3 lessons
- 1 hour of video content