Here are all the products that are included in your bundle.
All Courses, Productivity Skills, Scheduling, Client Service
Learn scheduling methods that increase productivity. Get confirmations that help clients arrive on time and complete online forms in advance. Get exam workflow charts to define who does which tasks. Non-CE eligible.
All Courses, Productivity Skills, Practice Management, Phone Skills, Client Service
Learn ways to increase efficiency and productivity, including shorter call times, text and email templates for common client questions, sort and organize emails, and streamline checkout.
All Courses, Phone Skills, Client Service
Get 20 phone scripts your team will use daily. Learn the right words to use for greetings, placing callers on hold, leading scheduling calls, connecting calls to the medical team, and engaging callers. Non-CE eligible.
All Courses, Productivity Skills, Scheduling, Practice Management, Phone Skills, Client Service
Learn when to send reminders and confirmations and what they should say. Get guidelines for doctor and tech appointments. Organize appointments for efficient flow. Use a point system to book procedures. (1 hour CE credit)
All Courses, Productivity Skills, Scheduling, Phone Skills, Client Service
Learn how to 1) Let callers hear your smile, 2) Manage multiple callers, 3) Lead scheduling conversations for concise calls, 4) Show enthusiasm and empathy over the phone and in person, 5) Embrace technology, and 6) Show value for fees.
All Courses, Phone Skills, Client Service
Learn to manage multiple lines and techniques to place callers on hold. Identify which calls you can shift to texts, emails, and online or app tools. Get new ways to answer phones, including remote answering and setting up a phone center.
